Kings Commodities
Privacy and account support pages
Privacy Policy
This page explains the kinds of information that may be collected through the app, how it may be used, how it may be protected, and how users can contact the developer regarding privacy-related questions or requests.
The app supports operational workflows, activity reporting, and related service processes, and this site provides the public-facing policy pages.
Location access may be used to help users find operational points, support field activity, and assist related workflow functions.
For privacy questions, data requests, or app support, contact the developer by email.
Kings Commodities respects user privacy and is committed to protecting personal information processed through the mobile application and related support workflows.
This website is operated by the developer and publishes the public privacy information for the Kings Commodities app. The app may be used for operational activities, issue reporting, location-assisted workflows, and related business processes.
We may collect account information such as name, email address, phone number, username, and identifiers associated with the user profile.
We may collect operational data such as work records, task details, activity logs, reports, notes, ticket submissions, and related workflow information.
We may collect location information when required to help users locate operational points, support planning, verify field activity, or assist related functions.
We may collect images or documents if they are submitted through support or operational workflows where applicable.
We may also collect information provided through support communications, privacy requests, or deletion requests sent by email.
To create and manage user accounts and app access.
To support operational workflows, location-assisted activity, issue handling, reporting, and related internal processes.
To maintain system security, investigate misuse, respond to support requests, and meet legal or compliance obligations.
Depending on the features used, the app may request permissions such as location access, camera or photo access, and network access so core workflows can function properly.
Location access may be used to help users find operational points and support field movement and related activities.
Disabling some permissions may limit certain features or prevent parts of the app from working as intended.
We do not sell personal information.
Information may be shared with authorized internal personnel who require access for operational, administrative, support, security, or management purposes.
Information may also be processed through infrastructure or hosting providers used to run the app and related technical systems, subject to appropriate safeguards.
We may disclose information where required by law or where necessary to protect rights, safety, systems, or legitimate business interests.
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure.
Although we work to protect data, no system can guarantee absolute security, and users should understand that every online service carries some level of risk.
Information is retained only for as long as reasonably necessary for operational, legal, accounting, audit, security, dispute-resolution, or support purposes.
Retention periods may vary depending on the type of record and the obligations attached to it. Where appropriate, data may be deleted, anonymized, or securely disposed of once no longer required.
Depending on applicable law, you may request access to your data, correction of inaccurate information, or deletion of eligible personal data.
We may need to verify identity before processing a request, and some records may need to be retained for legal, security, audit, or legitimate business reasons.
Account deletion requests are handled by email only. Users should send their request to the developer support email and include enough information to identify the account.
Deletion is permanent once completed, although some records may still be retained where required for legal, audit, fraud prevention, tax, or security purposes.
Depending on the systems used to operate the app, information may be stored or processed in countries other than the user’s country of residence. Reasonable safeguards are applied where appropriate.
This Privacy Policy may be updated from time to time. When updates are made, the revised version will be posted here together with the latest effective date.
For privacy questions, support issues, or requests relating to personal data, contact the developer by email at info@futuresoft.co.ke.